Successful Data Recovery Cases at Disk Doctors Labs


Disk Doctors have performed thousands of successful data recovery cases however below are some of the recent cases that we have dealt with and recovered the data from damaged hard drives. You can contact us for free data recovery evaluation if you have a similar case.

 

Motor damaged hard drive

Make: Seagate Hard Drive
Model: ST3500630A
Capacity: 500GB
Firmware: 3.AAE
Interface: 3.5 IDE
Failure: Spindle jam
Symptoms: Buzzing sound, no spin

This drive was accidently dropped from table height; it started to make buzzing sound and was not spinning. All data was successfully recovered from this drive.


Clicking Seagate Hard Drive.

Make: Seagate Hard Drive
Model: ST31000333AS
Capacity: 1000GB (1TB)
Firmware: SD35
Interface: 3.5 SATA
Failure: Head Failure
Symptoms: Clicking sound

The hard drive had a one failed head making clicking sounds. All data was successfully recovered.


Maxtor hard drive with firmware issue

Make: Maxtor (Seagate) Hard Drive
Model: STM3500320AS
Capacity: 500GB
Firmware: MX15
Interface: 3.5 SATA
Failure: Firmware issue
Symptoms: usual spin, no strange sound and not recognised

This drive is affected by a firmware issue, the drive is no longer recognised, makes no unusual sound. Disk Doctors recovered 100% data from this hard drive.


Samsung Solid State hard drive data recovery

Make: Samsung Solid State Hard Drive
Model: 2.5” 64GB SSD SATA - 1
Capacity: 64GB
Firmware: 2.9.02
Interface: SATA
Failure: File system corruption caused by data encryption
Symptoms: Partition and data structure not recognised

The client had some serious issues due to encryption of data and decided to remove the encryption. This caused extreme corruption in NTFS file system, as a result all data was lost. 100% data was recovered from this hard drive.


Dell Server Data Recovery

Make: Dell
Model: Server 2900
Capacity: 73GB
Raid Level: RAID 0 (Stripe Set)
No. Of Drives: 8 Seagate hard drives
Drive Make: Seagate
Model: ST373455SS
Interface: SAS (Serial SCSI)
Failure: 2 media damage hard drives
Symptoms: Array crashed

The RAID server crashed, client’s effort to start-up the server made the condition worse, as drives were swapped around and CHKDSK was allowed to run for a longer period. Finally the server was brought to us. 100% data was recovered and delivered to client within 3 days.

 

Always seek professional data recovery help, as do it yourself efforts can often result in permanent data loss.

For more details on hard drive recovery please contact us at 0800 043 6611.

 

To recover your loss data we follow a standardized data recovery process in all our data recovery labs across the globe. Call us at
0800 043 6611 to consult your case or submit your case for free evaluation with No Recovery, No Charge guarantee.

Data Protection & Confidentiality

Disk Doctors guarantees protection of your data throughout the data recovery process, from evaluation to handing data back to the client.

  1. Disk Doctor Employees are selected through a rigorous process of selection and follow our strict rules and procedures for handling the client data.
  2. Client media is cloned sector by sector onto our own lab media and all the data recovery work is carried out on the cloned media not the original media; this ensures that client’s storage media is always intact.
  3. Upon successful recovery Disk Doctors by default keeps a copy of the data for 7days before it gets deleted automatically from our Lab Server. This helps in providing the copy of data again if some thing goes wrong during the transfer of data to client e.g. the data media gets damage or goes missing during the postal process.
  4. Our agreement to recover the data includes the clause for protection and non disclosure of data as per legal rules and regulations. If you require separate agreement for data protection and non disclosure, we are happy to sign the agreement.

 

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Customer Reviews

Thanks for your help. I was able to successfully restore many critical files from a corrupted hard disk. Your product saved me a great deal of time and trouble. Thank Your Very Much!
David Sauer

I wanted to extend my ultimate gratitude and thanks to you and your team. Not only did your company recover the data quickly and at half the price of other companies, everything was recovered and our office is back on track after the NAS failure. I really appreciate a company doing its business so well as Disk Doctors did; and will definitely sing your praises for all to hear. Excellent customer service all around. Thank you again!
Skylar Stoleson
Director IT
TheDQTeamDOTcom

Many special thanks for your support in getting my drive issues handled. I am able to access all the files that were recovered. You guys are great!

I thought I was missing a folder until I realized I was searching under the wrong folder name.
I am happy! We are good and all is well!

Thank you.

Alice Arthur
Minister, Motivational Speaker
What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

Thank you!
Sandy McKellar, B.Sc. (Forestry)
My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

Thank you!
Bruce Butterfield President The Forbes Group Vienna, VA and Chicago, IL

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