Frequently Asked Questions

• How do I send my drive to you for recovery of my data?
• How should I pack the hard drive?
• How does the data recovery process work?
• What are your prices for recovery of data?
• How long does it take you to evaluate hard drive and final delivery of data?
• Is there any chance of my media getting damaged during the recovery process?
• What would the free evaluation provide me with?
• How do I send the approval?
• Would I be still charge incase of unsuccessful recovery?
• What is meant by successful data recovery?
• What happens when the data is recovered partially?
• How would I get the data back?
• Will you return my faulty media with the data?
• How is the data shipped back?
• What happens if the data goes lost or missing or damaged during the delivery?
• My data is confidential and I am concerned with the disclosure and protection of the data, what’s Disk Doctors policy in this regard?

Also read recently asked question on hard drive recovery and data recovery process