If the data goes lost or damaged during the delivery?

What happens if the data goes lost or missing or damaged during the delivery?

We always have copy of your data on our servers for 14 days and happy to provide you with another copy if you the data gets lost during the postal process.

General FAQ's

• How do I send my drive to you for recovery of my data?
• How should I pack the hard drive?
• How does the data recovery process work?
• What are your prices for recovery of data?
• How long does it take you to evaluate hard drive and final delivery of data?
• Is there any chance of my media getting damaged during the recovery process?
• What would the free evaluation provide me with?
• How do I send the approval?
• Would I be still charge incase of unsuccessful recovery?
• What is meant by successful data recovery?
• What happens when the data is recovered partially?
• How would I get the data back?
• Will you return my faulty media with the data?
• How is the data shipped back?
• What happens if the data goes lost or missing or damaged during the delivery?
• My data is confidential and I am concerned with the disclosure and protection of the data, what’s Disk Doctors policy in this regard?